Wednesday, July 24, 2013

A Letter to my Urbana Starbucks Customers

Dear Amazing Customers:

My intention was to write you all individualized notes, but due to a planning failure (I should have started writing them 6 months ago - ha!), you all get this one letter. Know that the words are sincere and meant for each of you personally.


When I started working at Starbucks a year and a half ago, I had no idea this experience would affect me to the extent it has. I have had the opportunity and privilege of getting to know some of the most caring, thoughtful and interesting people in this community. For that, I want to say thank you. Thank you for opening your lives to me. Thank you for letting me get to know you and your families. Thank you for trusting me with not just your coffee, but bits of yourselves.

I believe that every interaction, no matter how seemingly insignificant, can have a monumental impact. You probably didn't realize that each day while you were being your incredible selves, you were impacting my life. If ever I'm feeling hopeless for humanity, a flashback to the Urbana Starbucks drive thru will change that. With your friendly faces and warm spirits, you daily made me aware of wonderful people everywhere.

My hope is that you felt valued and loved (and caffeinated) as you drove away from Starbucks. Keep inspiring people like you've all inspired me.

Thanks again, and I wish you all the very best. If you're ever in San Diego, please do let me know!

Your Urbana Starbucks Barista,
Emilee Shake